Clarington — Oshawa Office
Clarington Fingerprinting FAQs
Everything you need to know about our fingerprinting services for Clarington, Bowmanville, Newcastle & Courtice residents. Served at our Oshawa office — 172 King Street East, Unit 103, Oshawa, ON L1H 1C3. Call 437-607-9111.
Appointments & Process
- Is an appointment required?
- Yes — all fingerprinting services are by appointment only. We do not accept walk-ins. You can book online or call us directly at 437-607-9111.
- How long does the appointment take?
- The fingerprinting itself typically takes 10–20 minutes for digital (CCRTIS) and up to 30 minutes for Ink & Roll. Please allow a little extra time for check-in and paperwork.
- What do I need to bring to my appointment?
- Please bring two (2) original government-issued photo IDs to your appointment — this is required for CCRTIS digital fingerprinting and your appointment cannot proceed without them. If you have received instructions from the IRCC, your employer, or your lawyer, please print and bring those as well.
- Can I walk in without an appointment?
- No. All services require a scheduled appointment in advance. Book online or call us to find a convenient time.
- How do I book an appointment?
- You can book online via our booking page (fastest) or call our office directly at 437-607-9111. Appointments are available Monday–Friday 9:00 AM–6:00 PM and Saturdays by appointment.
Services & Results
- What types of fingerprinting do you offer?
- We offer both digital (LiveScan / CCRTIS) and Ink & Roll civil fingerprinting for: Canadian Citizenship & Permanent Residency (PR), Employment (Federal, Police, Provincial, Private Industry), Record Suspension (Pardon) Applications, Vulnerable Sector Checks, USA FBI Clearance (FD-258 card), International Police Clearance, Adoption, Name Change, Visa & Foreign Travel, Privacy Act Requests & US Waivers.
- What is the difference between digital and Ink & Roll fingerprinting?
- Digital fingerprinting (LiveScan/CCRTIS) captures your prints electronically and transmits them directly to the RCMP database — it's faster and more accurate. Ink & Roll uses traditional ink on paper cards, which is required for certain applications such as FBI clearances or international police certificates.
- How long does it take to receive my results from the RCMP?
- Processing time is typically 1–4 weeks through regular mail, assuming there is no match in the RCMP database. If a match is found, results may take up to 2–120 days depending on the complexity of the record.
- Do you offer on-site or mobile fingerprinting?
- Yes — we offer mobile fingerprinting for businesses, organizations, HR departments, law firms, and groups throughout the Greater Toronto Area including Clarington, Bowmanville, Newcastle and Courtice. Contact us for a custom quote.
- What is CCRTIS?
- CCRTIS stands for Canadian Criminal Real Time Identification Services, maintained by the RCMP. As an accredited agency, we transmit digital fingerprints directly and securely to this system.
Accreditation & Trust
- Are you RCMP accredited?
- Yes. Defend-it Fingerprinting Services is a federally accredited private fingerprinting company approved by the Royal Canadian Mounted Police (RCMP). You can verify our accreditation on the RCMP website.
- Is my personal information kept private?
- Absolutely. We handle all fingerprint data with strict confidentiality in compliance with Canadian federal privacy regulations. Your personal information is never shared beyond what is required to complete your specific service.
- Is notary service included?
- Yes. Free notary and commissioning of documents (up to 5 sealed pages) is included with your paid fingerprinting service — available to Clarington residents at our Oshawa office.
Location & Hours
- Where are you located for Clarington residents?
- Clarington residents are served at our Oshawa office, located at 172 King Street East, Unit 103, Oshawa, ON L1H 1C3 — across from the Oshawa courthouse and conveniently located near Bowmanville, Newcastle and Courtice.
- What are your hours of operation?
- Monday to Friday: 9:00 AM – 6:00 PM. Saturday and Sunday: By appointment only. Please call or book online in advance.
- Do you serve Bowmanville, Newcastle and Courtice residents?
- Yes — we serve all Clarington communities including Bowmanville, Newcastle, Courtice and surrounding areas. Our Oshawa office is the closest professional fingerprinting location for all of Clarington. Call 437-607-9111 to book.